Methodist Hospitals has been chosen to receive an Excellence in Patient Care award given by outcomes firm Studer Group®. The hospital received the award—which was presented at the 11th annual What’s Right in Health Care® conference—for their exemplary “most improved” results on the HCAHPS patient survey.
Studer Group® gives its Excellence in Patient Care awards to select partners based on very high scores in a variety of categories. Methodist Hospitals was selected based on the amount their HCAHPS composite scores increased from 3Q10 – 2Q11 to 3Q11 – 2Q12. The difference in each composite was taken and Methodist Hospitals had one of the largest positive improvements, distinguishing them as “most improved” from a database of over 850 organizations coached by Studer Group.
The What’s Right in Health Care® conference was held on October 21-23, 2013, in Atlanta, Georgia. What’s Right in Health Care® offers the latest insights and best practices from industry experts, speakers, authors and top-performing organizations across the nation. Attendees learn how to address the hard-hitting topics and concerns faced by healthcare organizations today, including how to create a viable future in these challenging times. For more information about the conference, visit www.whatsrightinhealthcare.com.
Quint Studer, the founder of Studer Group, commented, “The people who live in the community are so fortunate to have a hospital this committed to their care. Studer Group supports over 800 healthcare organizations in the country, and the improvement Methodist has made is a testament to the leadership and values of the organization.”
“This is a tremendous honor and recognition. Our leadership team has worked very hard this year, and we are very proud of this accomplishment. This has been truly a team effort and is a reflection of the dedication and commitment of each and every one of our employees and physicians,” said Dr. Michael Davenport, President & Interim CEO of Methodist Hospitals.