Patient & Visitor Information Center

At Methodist Hospitals, we understand how important quality health care is to you and your family. We have been serving Northwest Indiana for generations and hope you will let us be your health care provider of choice for many years to come. We are committed to providing our patients and visitors with the highest quality of services both within the hospital setting and online. Our online Patient and Visitor Information Center contains helpful information for visitors to Methodist Hospitals.


Gift Shops

Gift shops are located at both Methodist Hospitals Northlake and Southlake campuses. Reading and writing materials, sundries and a large array of gift items, including fresh flowers, silk flowers and live plants are available at both gift shop locations.

Visiting Hours

We understand that visits from family and friends can help a patient’s well being and recovery. Family and friends are welcome to visit, provided they are in good health and comply with Methodist Hospitals visiting policies and hours.

To ensure our patients' safety and confidentiality, all visitors must stop at the Information Desk upon entrance to the hospital lobby. A representative will provide you with a visitor's pass and direct you to the appropriate area of the hospital campus. If you or someone with you needs a wheelchair or other special assistance, please advise the Information Desk representative when you arrive.

Posted visiting hours are 8 a.m. – 8 p.m., Monday thru Sunday.

Visitors must be at least 16 years of age. We ask that no more than two persons visit at a time and that all visitors check in at the nurses' station before entering any patient room. Visitors should not bring in any food or beverage for patients without the approval of the patient’s physician.

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